"Designed by insurance people for insurance people"
Where would you like Evolution™ to take you next?

Thank you for taking the time tell us about our comparative rater.
Please take a few moments to provide us with feedback on your experience.

What do you like about Evolution™?

(check all that apply) 

Technology Features  Real-Time Carriers  Bridging Carriers  SpeedScore Carriers  Integration - Management System

Carrier Features  Endorsement Tips  Show & Sell Carrier  Forms Finder (Carrier Forms)  Carrier Payment Plans

Quoting Features  View & Print Prior Shortcuts  Email & Print Options  Acord Application  Auto Certificates

Program Features  Agency Defaults  Database Client Files  Agency Reports

Program Value  Competitively Priced      Easy To Use Simple Navigation  Efficient Quoting

Support Features  Online Support & Training      Evolution™ Help Pages  Online Chat      Customer Service  What's New Newsletter

Applause:   (Post your testimonial)

How can we improve Evolution™?

To select multiple areas, hold down the Ctrl key as you click.

Carrier Technology Real-Time Quoting (rates directly from the carrier's server) Scoring Integration (Speed Score) Bridging (Send Quote Data To Carrier Website) Please Add Other Technology (describe below)

Carriers needing better technology AAA Allied PC American Fellowship Auto-Owners / Home-Owners Badger Mutual Foremost CHUBB Cincinnati Citizens Dairyland Employers Encompass Farmers Farmers & Merchants Farmers' Mutual Fireman's Fund Frankenmuth Mutual Fremont Insurance Grange Great Lakes Hartford Lake States / Harleysville Hastings Mutual MI Auto Placement Facility (MAIPF) MI Basic Insurance Company (MBPIA) Michigan Millers Northern Mutual Ohio Casualty / West American Partners Insurance Pioneer Progressive Safeco Secura State Auto Titan Titan Affinity Travelers Westfield / Ohio Farmers / American Select Wolverine Mutual

Carrier Details Forms Finder (add more forms to use with my carriers) Payment Options Carrier Links Manual Pages Other Feature To Add (describe below)

Carriers To Add Details AAA Allied PC American Fellowship Auto-Owners / Home-Owners Badger Mutual CHUBB Cincinnati Citizens Dairyland Encompass Farmers Farmers & Merchants Farmers' Mutual Fireman's Fund Foremost Frankenmuth Mutual Fremont Insurance Grange Great Lakes Hartford Lake States / Harleysville Hastings Mutual MI Auto Placement Facility (MAIPF) MI Basic Insurance Company (MBPIA) Michigan Millers Northern Mutual Northpointe Ohio Casualty / West American Partners Insurance Pioneer Progressive Safeco Secura Southern Michigan State Auto Titan Titan Affinity Travelers Westfield / Ohio Farmers / American Select Wolverine Mutual

Management System

Add integration

Improve integration with

Comments on integration

Multi-State Rating

Do you write Personal Lines outside of MI?    YesNo If so, please list other states here.

My Multi-State Carriers AAA Affirmative Insurance Company of Michigan Allied PC Auto-Owners CHUBB Cincinnati Citizens Connections Dairyland Employers / Hamilton Mutual Encompass (CNA) Fireman's Fund Foremost Frankenmuth Mutual Fremont Insurance General Accident GMAC Grange Great Lakes Hartford Lake States / Harleysville Hastings Mutual Infinity Property & Casualty (Great American) Merchants Mutual Mercury Insurance Michigan Millers Mutual Services Casualty Insurance (MSCI / MIC) Northern Mutual Northpointe Ohio Casualty / West American OMNI Partners Insurance Pioneer Progressive Safeco Secura Southern Michigan State Auto Titan Titan Affinity Travelers Westfield / Ohio Farmers / American Select Wolverine Mutual

Agency Settings:

Do any of these areas affect your agency? Agency Standards (quote defaults) Custom E&O Message (please describe) Generic E&O Message (please describe) Other Agency Setting (please describe)

Describe Agency Settings To Improve:

Reports

What agency reports would you like us to add to the program?

Issues & Resolutions

Yes No   Did you experience rates that did not match a bridged quote or policy declaration (variances)? Yes No   If yes, did you communicate these rate variances to Capital for resolution? Please rate your support experience:

Customer Service:    10 9 8 7 6 5 4 3 2 1 n/a (10=excellent, 1=poor)

Technical Support:   10 9 8 7 6 5 4 3 2 1 n/a (10=excellent, 1=poor)

Education/Training:    10 9 8 7 6 5 4 3 2 1 n/a (10=excellent, 1=poor)

Additional Comments

Have an idea for something we didn't list above?
Need to explain more on any items you already selected?

Please describe your ideas in detail here.

Contact Information

Contact Person:     Phone:    

Agency Name:     Agency Email: